How to improve mobile device settings

Having trouble registering your trips?

Certain mobile brands include, by default, a specific configuration to optimize the battery, which can cause an app to not work properly when running in the background.

We tell you how to solve it, step by step, according to the brand and model of your mobile device.

Select the brand of your device:

 

1         AOSP

 

1.1      Pixel 2 XL

The steps would be as follows: Go to Settings -> Applications and notifications -> See all applications -> :DriveSmart -> Battery -> Background restriction (off)

Or in more detail:

To start, go to “Settings” and select the “Applications and notifications” option.

Configurar DriveSmart en Pixel 2 Xl AOSP

 

Select “See all applications” and look for “:DriveSmart”

Configurar DriveSmart en Pixel 2 Xl AOSP

 

Select “Battery”

Configurar DriveSmart en Pixel 2 Xl AOSP

 

Select “Background restriction.”

Configurar DriveSmart en Pixel 2 Xl AOSP

 

And make sure :DriveSmart is not restricted.
Go Up

2         BQ

 

2.1      Aquaris M5

The steps would be as follows: Go to Settings -> Battery -> Menu -> Energy saving

Or in more detail:

To start, go to “Settings” and select the “Battery” option.

Configurar DriveSmart en Bq Aquaris M5

Select the “Menu” button, which are those 3 dots vertically at the top right.

Configurar DriveSmart en Bq Aquaris M5

Select the “Battery saving” option.

Configurar DriveSmart en Bq Aquaris M5

Make sure this option is unchecked, otherwise “:DriveSmart” will have operating problems.

Configurar DriveSmart en Bq Aquaris M5

Go Up

3         HUAWEI

 
3.1 P20 LITE

3.2 P30

3.3 P8 LITE

3.1      P20 LITE

The steps would be as follows: Go to Settings -> Battery -> Start applications -> :DriveSmart

Or in more detail:

To start, go to “Settings” and select the “Battery” option.

Configurar DriveSmart en Huawei P20 Lite

Select “Start Applications”

Configurar DriveSmart en Huawei P20 Lite

In this list, choose “:DriveSmart” and uncheck the default option of “Manage automatically” so that it is “Manage manually”.

Configurar DriveSmart en Huawei P20 Lite

Go Up

3.2      P30

 

The steps would be as follows: Go to Settings -> Applications -> Applications -> :DriveSmart -> Power consumption details -> Start applications -> Automatically manage Off

Or in more detail:

To get started, go to Settings and select the Applications option.

Configurar DriveSmart en Huawei P30

Select “Applications” (the first option in the menu shown).

Configurar DriveSmart en Huawei P30

You can filter by “:DriveSmart” to make it easier for you.

Configurar DriveSmart en Huawei P30

Select “Power consumption details.”

Configurar DriveSmart en Huawei P30

Click on “Start applications.”

Configurar DriveSmart en Huawei P30

And uncheck the option “Manage automatically”.

Configurar DriveSmart en Huawei P30

Remaining as follows

Configurar DriveSmart en Huawei P30

Go Up

3.3      P8 LITE

The steps would be as follows: Go to Settings -> Applications ->: DriveSmart -> Battery -> Run with screen off

Or in more detail:

To get started, go to Settings and select the Applications option.

Configurar DriveSmart en Huawei P8 Lite

From the list of all your applications, choose “:DriveSmart”

Configurar DriveSmart en Huawei P8 Lite

Click on “Battery”

Configurar DriveSmart en Huawei P8 Lite

Enable the option “Run with screen Off”

Configurar DriveSmart en Huawei P8 Lite

Go Up

 

4         Iphone

 

4.1      6S

The steps would be as follows: Go to Settings -> :DriveSmart -> Update in background

Or in more detail:

To get started, go to “Settings” and select “:DriveSmart”

Configurar DriveSmart en Iphone 6S o superiores

Enable the “Update in background” option

Configurar DriveSmart en Iphone 6S o superiores

And in “Location”, choose “Always”

Configurar DriveSmart en Iphone 6S o superiores

Go Up

 

5         LG

 

5.1      K11

The steps would be as follows: Go to Settings -> Applications ->: DriveSmart -> Your location

Or in more detail:

To start, go to “Settings” and select the “Applications” option in the “General” tab

 Configurar DriveSmart en LG K11

Choose “:DriveSmart”

Configurar DriveSmart en LG K11

Activate the “Your Location” permission

Configurar DriveSmart en LG K11

Go Up

 

6         Motorola

 

6.1      G6

Check that you have not activated the “Energy Saver” mode

Configurar DriveSmart en Motorola G6

 

 

Or that you have not closed the application

Configurar DriveSmart en Motorola G6 

 
Go Up

 

7         Realme

 

7.1      RMX1825

The steps would be as follows: Settings -> Google -> Location -> Applications that use GPS in the background -> :DriveSmart

To start, swipe down from the top of the screen to open the Control Center, then you must click or enter Settings -> Google -> Location

Configurar DriveSmart en Realme RMX1825Configurar DriveSmart en Realme RMX1825

 

Then select “Applications that use GPS in the background”

Configurar DriveSmart en Realme RMX1825

 

 

On this screen, we swipe the panel to the right in “:DriveSmart”.

Configurar DriveSmart en Realme RMX1825

 

Go Up

 

8         SAMSUNG

 
8.1 Samsung Galaxy S8/S9/S10

8.2 Previous versions with Android 5.0

8.1      Samsung Galaxy S8/S9/S10

 

The steps would be as follows: Go to Settings -> Applications -> :DriveSmart -> Battery -> Allow active in the background.

Or in more detail:

To start, go to “Settings” and select the “Applications” option.

Configurar DriveSmart en Samsung Galaxy S8/S9/S10

From the list of all your applications, choose “:DriveSmart”

Configurar DriveSmart en Samsung Galaxy S8/S9/S10

 

Click on “Battery”

Configurar DriveSmart en Samsung Galaxy S8/S9/S10

And select “Allow background activity”

Configurar DriveSmart en Samsung Galaxy S8/S9/S10

Go Up

 

8.2      Previous versions with Android 5.0

 

The steps would be as follows: Go to Settings -> Applications -> Application Manager -> :DriveSmart -> Location.

Or in more detail:

To start, go to “Settings” and select the “Applications” option.

Configurar DriveSmart en Samsung con Android 5.0

Select “Application Manager.”

Configurar DriveSmart en Samsung con Android 5.0

We choose “ :DriveSmart”

Configurar DriveSmart en Samsung con Android 5.0

And we check that “Location” is activated.

Configurar DriveSmart en Samsung con Android 5.0

Go Up

 

9         XIAOMI

 

9.1 Mi Max 2

9.2 MDG6S

9.3 Redmi Note 4

9.1      Mi Max 2

The steps would be as follows: Go to Settings -> Battery and performance ->: DriveSmart -> Unrestricted.

Or in more detail:

To get started, go to “Settings” and select the “Battery and performance” option.

Configurar DriveSmart en Xiaomi Mi Max 2

Then choose the option “Select Applications”.

Configurar DriveSmart en Xiaomi Mi Max 2

A list with all your applications will be displayed. Search for “:DriveSmart” and click on it.

Configurar DriveSmart en Xiaomi Mi Max 2

You will see a small menu, in which you must choose the option “Without restrictions”.

Configurar DriveSmart en Xiaomi Mi Max 2

This way, :DriveSmart will be marked “No restrictions”

Configurar DriveSmart en Xiaomi Mi Max 2

Go Up

 

9.2      MDG6S

 

The steps would be as follows: Go to Settings -> Manage applications -> :DriveSmart -> Auto Start -> No Restrictions.

Step by step, in detail:

To get started, go to “Settings” and select the “Manage applications” option.

 Configurar DriveSmart en Xiaomi MDG6S

Select “:DriveSmart”

Configurar DriveSmart en Xiaomi MDG6S

Configurar DriveSmart en Xiaomi MDG6S

In “Auto Start”, “Unrestricted”

Configurar DriveSmart en Xiaomi MDG6S

Go Up

 

9.3      Redmi Note 4

 

The steps would be as follows: Go to Settings -> Installed applications -> :DriveSmart -> Battery saving -> No Restrictions.

Or in more detail:

To start, go to “Settings” and select the “Installed applications” option.

 Configurar DriveSmart en Xiaomi Redmi Note 4

Filter or search our application “:DriveSmart”

Configurar DriveSmart en Xiaomi Redmi Note 4

Click on “Battery Saver”.

Configurar DriveSmart en Xiaomi Redmi Note 4

Select the “Unrestricted” option.

Configurar DriveSmart en Xiaomi Redmi Note 4

Go Up